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Sales Training & Development

8. Negotiation and closing the sale

  • Bargaining versus negotiation
  • Setting our your objectives
  • Price versus value for money
  • Giving concessions
  • Holding your own
  • Negotiating the variables
  • The principles of negotiation
  • Buying signals
  • Most common closing techniques
  • Making the customer want to buy from you
  • Overcoming objections
  • Closing the sale

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